Your tenancy agreement and inventory come first
- Read the cleaning clause in your tenancy agreement
- Compare the property with your check-in inventory and photos
- The standard expected is usually the condition at check-in, not better
Fair wear and tear
- Normal ageing from everyday use is generally not the tenant's responsibility
- Dirt, grease, limescale and marks left behind usually are
- Damage beyond normal use is treated differently from cleaning
Deposits and disputes
- In England and Wales, most assured shorthold and standard occupation contract deposits must be protected in a government-approved scheme
- If you disagree with a deduction, the scheme offers a free dispute resolution service
- Dated photos and receipts for cleaning help support your case
Practical tips before you hand back the keys
- Leave enough time for the kitchen and bathroom
- Book any professional clean before the check-out date
- Do a final walk-round with the inventory in hand
- Keep a copy of any cleaning invoice
Short on time? Bee Clean Solutions offers end of tenancy cleaning service across North Wales, Cheshire, Shrewsbury and Oswestry.
Common questions
Is professional cleaning required by law at the end of a tenancy?
In England, the Tenant Fees Act 2019 generally stops landlords charging for a professional clean as a condition of the tenancy. Tenants are usually expected to return the property in the condition it was let, allowing for fair wear and tear. Check your agreement and the official guidance.
Can my landlord deduct cleaning costs from my deposit?
Deductions should reflect the condition at check-in versus check-out. If you disagree, you can use your deposit protection scheme's free dispute service.
Where can I find official guidance?
See the GOV.UK pages on tenancy deposit protection and the Welsh Government guidance for renters in Wales, linked on this page.